International support. Powered by AI.
Serve more markets with one team. Support can translate conversations, answer routine questions and check store data — in your customer’s language.
Customers write in their own language. Your team replies in theirs.
Customers choose their channel. Your team has messages, translations and history in one place, ready to carry on helping.
- 29 languages
- for your team and customers
- One shared workspace
- chat, email and social messaging
- One team
- for all your markets
Chat, email and messaging. Conversations in your customer’s language.
Reach your next market.
Help customers even in languages your team does not speak. AI translates questions and replies directly in the conversation.
International supportSupported languages
29 languages for customers and colleagues. One team for all your websites and brands.
All supported languagesLet AI handle routine questions.
Help customers choose a product, explain returns and check orders through a connected store. When a person is needed, AI hands the conversation to your team.
- 01
Answers from your knowledge
Uses your catalog and approved answers.
- 02
Checks store data
Looks up orders, shipments and stock through the connections you allow.
- 03
Brings in your team
A colleague takes over with the full conversation history.
Every feature in every plan. Choose your credit capacity.
Choose translation and assistance capacity for the volume of conversations across your markets. Plans differ by monthly credits and the number of managed email mailboxes.
Get support ready for your next market.
See what international support powered by AI can do for your customers.